Volunteer House Manager
Creative Cauldron seeks volunteer House Managers available for evening and weekend shifts. House Managers will assist with all Front of House operations during the run of a show and other special events. This position reports to the Audience Services Manager.
Responsibilities for this position include:
Qualifications needed for this position:
A background in face-to-face customer service in professional theatre environment is a plus. Must be available for at least two weeknight shifts and one weekend shift per-show.
Responsibilities for this position include:
- Arrive 2 hours before schedule show time
- Train Ushers
- Greet and Assist Patrons
- Manage Concessions and Box Office volunteer staff
- Coordinate with the Stage Manager about proper pre-show procedures
- Manage and file all proper reports for the evening
- Act as the Emergency Contact and follow proper emergency procedures when working a show
Qualifications needed for this position:
- Great communication skills
- Awareness of theater pre-show priorities
- Ability to work quickly and accurately under pressure
- Ability to maintain a high level of customer service
- Leadership skills to manage volunteers
A background in face-to-face customer service in professional theatre environment is a plus. Must be available for at least two weeknight shifts and one weekend shift per-show.